Residents of rural Kings County lament restricted web choices | The Digby Courier

Residents of rural Kings County lament limited internet options | The Digby Courier

Kevin Brown runs an web radio station from his dwelling on Canaan Mountain Street, on a 1.5 megabits-per second connection. That’s, to place it succinctly, an distinctive feat.

Naturally, that is removed from supreme for Brown. He, in reality, expects way more for the $149.45 he pays for web – a service that’s known as ‘high- pace’ rural web.

Operating a enterprise from dwelling, a dependable web connection is a should.

“The largest problem is the work we do. The whole lot takes about ten instances longer to do,” Brown mentioned.

On high of that, it doesn’t take a lot exercise in his six-person family to throttle the circulation of data to a meager trickle, with a number of relations utilizing it concurrently all through the day.

“When there are 5 folks taking over 1.5 megabits per second, typically I’ve to kick different folks off the web, or do most of my work within the evenings,” Brown mentioned. “My spouse and I can’t be on the web on the identical time and we are able to barely stream Netflix. We’re two minutes outdoors of New Minas.”

Brown has thought of different companies, however many he checked out aren’t out there in his space, are impacted too closely by the climate – or require the trouble of elevating a tower in his yard to choose up satellite tv for pc alerts.

“That’s out of the query,” he mentioned.

Brown mentioned issues haven’t modified through the years, with no discernible enchancment to their dismal connection.

“I’ve seen a few glimmers of hope; I do know Kings County has been working to get quicker web to extra rural areas, and I feel some a part of that plan has been initiated,” Brown mentioned. “We don’t know if any change shall be months or years off.”

Standing close to a window that boasts a commanding view of the Minas Basin, Brown harassed that he and his spouse, Kayla Mansfield-Brown, haven’t any different problem with their dwelling past the web.

Michelle Pelton, a resident of Blue Mountain, mentioned the web service – or lack thereof – in her group is an issue for her entire household.

Whether or not it’s regular internet searching, Netflix and even utilizing one of many family telephones, Pelton mentioned the web at her home, offered by Bell, has been exceptionally gradual.

“My son performs video video games, and for one sport you need to stream it on-line. The web was so gradual he mentioned by the point he received to react it was all the time a delayed response,” Pelton mentioned. “I don’t know a lot about that aside from the truth that he wasn’t in a position to play it, so he needed to take his Xbox One and convey it to his buddy’s home when he needed to play his sport.”

Pelton famous the one help Bell has offered when given complaints in regards to the high quality of the web at her residence was to ship a brand new modem.

Calling once more, Pelton mentioned a spokesperson for Bell mentioned the one approach to assist her was to run a pace take a look at – one thing she couldn’t do with out a pc, after her laptop computer was irreparably broken in an accident.

“I known as them, and so they mentioned they’d should run a pace take a look at,” Pelton mentioned. “They mentioned ‘you want a pc to run a pace take a look at.’

“I mentioned, ‘effectively, you despatched me a modem final 12 months and it didn’t remedy any issues so clearly, one thing else is mistaken.”

Additional troubling for Pelton is the truth that after she steered they ship a technician, the consultant mentioned the corporate wouldn’t do this till she does a pace take a look at.

“I pay $100 plus tax for my web, and it looks as if some huge cash for what I’m getting.”


In spring 2018, Bell Canada acknowledged its intention to speculate $1.2 million {dollars} in partnerships with municipal, provincial, and federal governments to deliver fiber optic web to rural communities.

The telecom firm was additionally offered $388,331 for 3 initiatives offering 5 communities and 4 establishments with high-speed entry.

In an e mail, Isabelle Boulet, a media advisor for Bell Aliant, acknowledged the corporate was awarded two initiatives to develop broadband service in Kings County as a part of the federal authorities’s Hook up with Innovate program.

“We now have accomplished the fibre to the house community construct in Glooscap First Nation, and the fibre spine mission to Scot’s Bay to our broadband community is anticipated to be accomplished subsequent 12 months.”

When requested in regards to the recurrent complaints with the pace of web within the Kings County space, Boulet steered clients with considerations contact 1-866-425-4268 for help.


Peter Muttart, mayor of the Municipality of the County of Kings, mentioned adjustments are coming to the web infrastructure of Kings County.

“Earlier than the tip of September, we anticipate to be stringing broadband wire to get web to rural areas of the municipality which are badly served or not served in any respect,” he mentioned.

Muttart defined the precise service being arrange is FTTP (fibre to the premises), one thing that can hardwire high-speed web to residences. It’s being accomplished with the assistance of federal funding the municipality acquired a 12 months in the past.

“This isn’t wi-fi or coming off a tower, that is precise fibre strands that can go proper to your own home,” Muttart mentioned. “This complete funding, for us, goes to be $4-5 million.”

The expectation, Muttart famous, is that the service will present improved web to 85 per cent of Kings County.

“That’s nice for everybody however the 15 per cent. And as for that fifteen per cent, we hope to get them lined by one other funding and one other utility for some help towards that funding within the subsequent spherical,” mentioned Muttart.

Along with federal funding, the municipality is seeking to faucet into provincial cash within the Develop Nova Scotia program.

The $193-million fund is put aside to deliver web to 95 per cent of Nova Scotians. Though Kings County wasn’t in a position to make a submission for funding within the first spherical, ten personal corporations throughout the province did – corporations that would probably find yourself working with the municipality.

Based on Chad West, supervisor of IT for the Municipality of the County of Kings, the municipality shall be making use of for funding within the subsequent spherical of submissions. The aim is to offer improved web service to underserved areas, corresponding to these south of Wolfville and north of Berwick.


The improved web service coming to Kings County on the finish of the summer season shall be administered from factors of presence (POP) all through the county.

From these POPs, the traces shall be immediately run to houses by web service suppliers doing enterprise utilizing that infrastructure.

These POPs shall be situated within the communities of Canada Creek, Black Rock, Woodville, Baxter’s Harbour and North Grande Pré.

“Inside every POP, the last-mile service might be offered as much as 10 km from that location,” defined West.

The municipality issued a request for proposals for web service suppliers to work on the brand new infrastructure to offer web. The primary firm to signal on and supply service was Cross Nation.

So far as pace is worried, West mentioned the areas linked to the POPs ought to see a rise in web high quality, however since pace and high quality depends upon what kind of plan every family or enterprise makes use of, it may be troublesome to speak in numbers.

He famous an ordinary pace – 1 to 1.5 megabits-per-second obtain pace – has been the overall benchmark of the place communities in Kings County needs to be.

“In actuality, many are getting about half that.”

That may be a far cry, he mentioned, from the 100 megabits-per-second obtain pace and 30 megabits-per-second add pace the municipality anticipates the brand new web traces by Cross Nation will present.


See additionally:

$26.Four million for connecting rural, distant communities with high-speed Web introduced in Greenwich

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